Workshop activities create many opportunities for feedback. This TCIA file photo shows an exercise from a 2018 Crew Leader Qualification Workshop in Annapolis Junction, Maryland. I’ve had a few discussions this year that included the word “feedback.” Besides being an [...]

Kairos is about a particular moment in time such as a perfect moment to deliver a particular message, like an archer trying to hit a moving target and knowing just when to let the arrow fly in order to do [...]