Business Software

Sales Tools in Arboriculture: The Second-Most Important Tool

We may be living in the “Golden Age of Arbor Care!” Both science and technology have advanced to new levels – new tree cultivars and hybrids, and new exotic pests and diseases that keep cropping up. And we are dealing with them all. There is an elevated interest in our society for “green living,” and […]

Selecting a Customer Relationship Management (CRM) System

In our current age of technology, the use of an effective customer relationship management (CRM) system seems to be more and more a necessity than a luxury. According to WebFX, a digital marketing agency, 91% of companies with 10 or more employees use CRM systems. The days of paper, snail mail, scheduling whiteboards and Kanban […]

Leveraging Software for Greater Profitability

It is more evolution than revolution, but the paper-and-pencil tree care industry has advanced to the modern age. As a result, some arborists’ toolboxes include not just the chain saw, chipper and grapple saw, but also the many software packages that help drive businesses to greater profitability. “We’re using it in a variety of ways,” […]

Trying to Track Credentials? There’s a Tool for That!

In commercial tree care, industry-specific licenses, certifications, training and credentialing are important. The education behind the credentials builds skills, knowledge and safety habits in the field. Holding the various credentials provides proof of the training. But human nature being what it is, employees historically have poor track records for tracking their bona fides, according to […]

Feedback From the Field Drives Innovation in Business Software

This is the second in a two-part series on industry-specific software companies in 2020. Part 1, “Leveraging Business Software in the Age of COVID-19,” ran in the September 2020 issue of TCI Magazine. Commercial arborists you talk with will give different reasons why software is good for their business and what aspects of the software […]

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