Say Goodbye to “We’ve Always Done It This Way” Heather Dirksen at TCI EXPO ’23 in St. Louis, Missouri. Photo and graphic courtesy of the author. Have you ever invested in a promising new software system, only to watch it [...]

TCI Magazine is pleased to introduce its 2024/25 Editorial Advisory Committee (EAC), including some new members. EAC members provide subject-matter expertise to TCI’s editorial team on trending issues and areas of interest to the industry. The group brings a wide [...]

What does leadership mean in our world? What does it mean to me and to others? I’m curious about leadership. Jeremy Bishop/Unsplash, iStock A good friend once gave me her definition of curiosity as “exuberant ignorance.” I love this definition [...]

The pruning van holds the chipper as well as all the gear for climbing and rigging. Photo and graphics courtesy of the author. From our company’s inception, we wanted to keep overhead low. This makes sense for any startup, but [...]

Photo credit: Christian Erfu/Unsplash. “I don’t understand. This hotel has no restaurant, no concierge and no valet. It’s not at all what I expected. The place had no standards.” – Guest at a roadside motel “I showed her the picture [...]