As crew leaders start to perform at higher levels, it is usually because they have good people-development skills. Effective leaders understand that the crew/organization cannot grow without developing the careers of its staff. If staff development stays stagnant and people [...]

When flying, the key is to be ahead of the aircraft, where you are in control and anticipating what will happen next. Once the situation turns around and you are behind the aircraft and reacting, you’re in trouble. Similarly, a [...]

Travis Vickerson, far left, is geared up as he leads a safety briefing about riding the ball during crane work. Photo courtesy of Travis Vickerson. As a crew leader, you have the world pulling at you from all directions – [...]

One of the most valuable roles to fill for any size company is the crew leader. Just what is a crew leader, and what qualities make a “good” crew leader? Photo courtesy of ACRT. Working for a company that provides [...]

Workshop activities create many opportunities for feedback. This TCIA file photo shows an exercise from a 2018 Crew Leader Qualification Workshop in Annapolis Junction, Maryland. I’ve had a few discussions this year that included the word “feedback.” Besides being an [...]