Leading and Lagging Indicators

There is a strong, positively correlated relationship between behavior and results. This is particularly true when it comes to risk management in tree care. Specifically, some behaviors observed in tree care operations can have disastrous consequences. We need only look at TCIA’s weekly “Fatality & Near Miss Report” (subscribe at tcia.org, under the Education & […]

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Beyond Training – A Four-Factor Performance-Improvement Model

As the director of safety for a large commercial tree care company, I believe in the benefits of training. I also believe that employee development contributes to organizational improvements in safety, productivity and quality. I know that training can provide employees with the necessary knowledge and skills to boost performance. However, I have also found […]

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