Back in the late 1990s, I was a young man with a fresh degree in psychology looking for a career. I took a job dragging brush for a small tree care company, and my boss started teaching me to climb trees. In 1997, he took me to my first Midwestern Tree Climbing Championship (TCC), in […]
Estimating tree work can be a very difficult task. But it doesn’t have to be. Let’s look at a few tricks to streamline the process while still making sure to cover your costs and earn a profit. It is the estimator’s job to show up on time and build rapport with the prospective customer. The […]
In my little company in Springfield, Missouri, we have spent almost 20 years building our assets. I’m usually the guy jumping up and down about my number-one asset, my team of great people. But today I want to talk about our #2 most valuable company asset. We have all the usual stuff – bucket trucks, […]
We’ve all had experiences with a customer who, no matter what you do, you just can’t make happy. Maybe you didn’t prune enough, maybe you pruned too much. The price was too high, the grass got torn up or you made them go inside because they kept entering the drop zone under the trees. Regardless […]
We all know how hard it is to find good help right now. While hiring great help is a challenge, it’s just the first part of building a great staff. Your company is probably a mix of experienced help, untrained new hires and everything in between. Maybe you are still trying to figure out which […]
