Noel Boyer, Board Certified Master Arborist and Certified Treecare Safety Professional, is owner of All About Trees, LLC, a 12-year TCI member company. He is also a member of TCIA's Board of Directors.

Protect Your Reputation

In my little company in Springfield, Missouri, we have spent almost 20 years building our assets. I’m usually the guy jumping up and down about my number-one asset, my team of great people. But today I want to talk about our #2 most valuable company asset. We have all the usual stuff – bucket trucks, […]

When Do You Fire a Bad Customer?

We’ve all had experiences with a customer who, no matter what you do, you just can’t make happy. Maybe you didn’t prune enough, maybe you pruned too much. The price was too high, the grass got torn up or you made them go inside because they kept entering the drop zone under the trees. Regardless […]

Retention Through Engagement

We all know how hard it is to find good help right now. While hiring great help is a challenge, it’s just the first part of building a great staff. Your company is probably a mix of experienced help, untrained new hires and everything in between. Maybe you are still trying to figure out which […]

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