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Getting Past My Own Excuses

In 2008, I was just a couple of years into owning my own tree care company. We started from the ground up, just like most other small tree care companies. And we were just starting to pick up a little momentum. There were a couple of severe ice storms, and we were swamped with work. […]

Joining the Tree Climbing Championship Community

Back in the late 1990s, I was a young man with a fresh degree in psychology looking for a career. I took a job dragging brush for a small tree care company, and my boss started teaching me to climb trees. In 1997, he took me to my first Midwestern Tree Climbing Championship (TCC), in […]

Estimating Simplified

Estimating tree work can be a very difficult task. But it doesn’t have to be. Let’s look at a few tricks to streamline the process while still making sure to cover your costs and earn a profit. It is the estimator’s job to show up on time and build rapport with the prospective customer. The […]

Noel Boyer, Board Certified Master Arborist and Certified Treecare Safety Professional, is owner of All About Trees, LLC, a 12-year TCI member company. He is also a member of TCIA's Board of Directors.

Protect Your Reputation

In my little company in Springfield, Missouri, we have spent almost 20 years building our assets. I’m usually the guy jumping up and down about my number-one asset, my team of great people. But today I want to talk about our #2 most valuable company asset. We have all the usual stuff – bucket trucks, […]

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When Do You Fire a Bad Customer?

We’ve all had experiences with a customer who, no matter what you do, you just can’t make happy. Maybe you didn’t prune enough, maybe you pruned too much. The price was too high, the grass got torn up or you made them go inside because they kept entering the drop zone under the trees. Regardless […]

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