If we reduce aerial friction at the rigging point, where does that friction go? The author ran a series of tests to try to find out. This drill was used in the tests to run rope through the system at [...]

Competency consists of a skill set that must be managed in order to assure quality and efficiency in a service industry. Photo courtesy of the author. Competence is defined as the set of demonstrable characteristics and skills that enable and [...]

Photo 1: Failure to remove codominant stems and other defective branches directly contributes to poor structure that is common with urban trees. All photos courtesy of the authors. One of the most common shortcomings of urban tree management worldwide is [...]

Spectacularly beautiful but, nonetheless, harmful, spotted lanternflies provide yet another challenge in the never-ending battle with invasive species. All photos courtesy of the author, unless otherwise noted. By now, most arborists have heard of spotted lanternfly (SLF), yet another pest [...]

The most important question should be, “How can we improve your experience with our company?” Your clients are your biggest resource – use them! If you are doing things that work for them, give them the opportunity to tell you [...]