Outlook

When Do You Fire a Bad Customer?

We’ve all had experiences with a customer who, no matter what you do, you just can’t make happy. Maybe you didn’t prune enough, maybe you pruned too much. The price was too high, the grass got torn up or you made them go inside because they kept entering the drop zone under the trees. Regardless […]

Fall Showcase Issues

Unless you are a brand-new reader to this publication, you probably know that, due to COVID-19, TCIA opted not to hold TCI EXPO this year, which had been scheduled for the end of October in Baltimore, Maryland. Not surprisingly, every other arboricultural trade show or conference scheduled between June and December either canceled outright or […]

The Question

A question asked of me recently has been weighing on my mind. When asked how I became involved with the tree care industry, my response was, “It happened by accident.” My answer really didn’t convey the entire scope or story, so I thought I would expound on it a bit. I enjoy listening to others’ […]

The Virtual Magazine

Over the last 30 years, TCI Magazine has built a large and very loyal readership. As we work hard to ensure that the print publication continues to expand the sphere of knowledge and aid in the professional growth of arborists everywhere, we also realize that people need and expect to receive their knowledge in different […]

How Much Experience is Enough?

As arborists – and ignoring for a moment what the outside world thinks of us – is there some experience threshold we reach when we can look in the mirror and say with assurance, “Experience? I’m good, thanks.” What about the other arborists who work with and for us? How much experience is enough? As […]

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